By purchasing, you acknowledge that Fragrance Source is an independent reseller and not official distributor of Fred Hayman. All our products are 100% authentic, brand-new, and sourced from authorized sources. Orders are processed within 1-4 business days and shipped with tracking. Shipping times take 1-5 business days after orders are processed. Returns are accepted within 30 days if the product remains unopened. For assistance, contact our support team by sending us an email (contact@fragrancesource.ca) or replying to your order confirmation.